Assembly & Installation Policy

Last Updated: 21 August 2026

Most products sold by PHYSIOME, including our teddy bears and plush items, require no assembly or installation and are ready to enjoy straight out of the box. This policy applies to the limited range of products that do include simple assembly, such as display stands, gift sets, or bundled accessories.

1. Products Requiring Assembly

Where a product does require simple assembly (for example, a display stand, gift hamper, or accessory bundle), this will be clearly stated on the individual product page prior to purchase.

2. Assembly Instructions

Where applicable, assembly instructions will be included in the packaging. If instructions are missing or unclear, please contact us at Contact@physiome.shop and we will provide guidance or replacement instructions.

3. Difficulty and Time

Any assembly required for our products is minimal and designed to be completed without tools or specialist skills, typically within a few minutes.

4. Assembly Assistance

If you experience any difficulty assembling a product purchased from us, please reach out to our customer support team, who will be happy to help.

5. Damage During Assembly

Please follow provided instructions carefully. PHYSIOME is not responsible for damage caused by incorrect assembly. If you believe a product was faulty prior to assembly, please contact us before attempting to assemble it, so we can assist appropriately.

6. Contact Us

If you have any questions about assembly or installation for a specific product, please contact us:

PHYSIOME
Trading name of PHYSIOME LTD (Company No. 16700475)

📧 Email: Contact@physiome.shop

📞 Phone: +44 7473 990728

📍 Address: 85 RANELAGH ROAD, LONDON, ENGLAND, E15 3DP, United Kingdom

🕒 Business Hours:

Mon–Fri: 9:00 AM–10:00 PM GMT

Saturday: 9:00 AM–6:00 PM GMT